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CISSP · Free practice question 10 of 12

Lessons learned after incident closure

Glenmore Pharmaceuticals has just closed a significant phishing incident: affected accounts were reset and systems restored. What is the main purpose of the meeting the incident manager is now scheduling with everyone involved?

  1. A.To decide whether the original containment actions should be reversed
  2. B.To identify and discipline the employees who clicked the phishing link
  3. C.To start collecting volatile evidence from the affected endpoints
  4. D.To review the incident and the response, and agree on improvements
Show answer and explanation

Correct answer: D. To review the incident and the response, and agree on improvements

Why: The lessons learned review takes place after recovery and examines what happened, what worked, what did not and what should change, feeding improvements back into controls, detection and the response plan. Its purpose is improvement rather than blame, containment decisions belong to earlier phases, and volatile evidence must be collected at the start of an incident, long before closure.

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